How Booking with us works

Booking your cleaning or organisation service with Marie's Services is simple and efficient. Please follow the steps below to ensure a smooth process:

Choose Your Service
Select the service you require from our offerings.
Book and Pay
Complete your booking and make full payment to secure your appointment. Services are confirmed only after payment is received.
Send Job Details via WhatsApp
Once booked, please send clear images and a brief description of the job to our WhatsApp number: 07930 667 297. This helps us assess the scope of work and prepare accordingly.
We Attend and Execute the Service
On the agreed date and time, our professional team will arrive at your property and carry out the service as described. Any additional tasks identified will be discussed and billed separately.

Our Payment Policy

Thank you for choosing Marie's Services for your cleaning and organisation needs. To ensure a smooth and professional experience for all clients, we kindly ask that you review and adhere to the following payment policy:

1. Full Payment Requirement

Payment is required in full at the time of booking for all services. Appointments are not confirmed until payment has been received.

2. Job Description and Visual Confirmation

To provide the highest quality service, a detailed description of the job, along with clear images, must be submitted prior to your appointment. This allows our team to properly assess the scope of work and come fully prepared with the appropriate tools and time allocation.

3. Additional Work and Charges

If additional work is identified upon arrival that was not included in the original description or images, it will be discussed with you and billed accordingly. Additional services will only proceed with your approval.

4. Cancellations and Rescheduling

Cancellations or rescheduling must be made at least 48 hours in advance to avoid forfeiture of payment. Cancellations made within 48 hours of the appointment may not be eligible for a refund.

5. Payment Methods

We accept various payment methods, e.g., credit/debit cards, bank transfers.

A receipt will be issued upon payment confirmation.